Responsibilities

• Provide exceptional customer service to clients using your English and Italian language skills.
• Assist with HR services inquiries, ensuring timely and accurate responses.
• Collaborate with various teams to resolve issues and enhance the customer experience.
• Document customer interactions and feedback for continuous improvement.
• Engage in training sessions to stay updated on HR policies and procedures.
• Support the development of process improvements to enhance service delivery.

Requirements

• Fluent in English and Italian, both written and spoken.
• Previous experience in customer service or HR services is preferred.
• Strong communication and interpersonal skills.
• A proactive approach to problem-solving and a commitment to delivering high-quality service.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Familiarity with HR software and systems is a plus.

Benefits

• Competitive salary and comprehensive benefits package.
• Opportunities for professional growth and development.
• Flexible work arrangements, including remote work options.
• A supportive and inclusive company culture that values diversity.
• Access to ongoing training and career advancement opportunities.
• Employee wellness programs and initiatives.